WalterMaak Services

Walter · Translation and in-person support

Help with appointments
and paperwork

I’m Walter. I accompany clients to appointments in Essen and five nearby cities. I can also help you understand letters, organise paperwork and compare everyday contracts.

Arabic · English · TurkishGerman for simple matters only

Sample My Visit card

Essen

Immigration office appointment

Preparation checklist

  • Check the time and location
  • Review the documents you need
  • Write down your questions
Nearby in

Essen ✳ Dortmund ✳ Mülheim an der Ruhr ✳ Duisburg ✳ Oberhausen ✳ Düsseldorf

How I can help

Choose a service and we’ll work through the details together.

Translation & communication

Help with conversations, understanding messages and communicating in Arabic, English and Turkish, with German support for simple matters only.

Appointment support

At a bank, I can help you explain what you need and understand questions about forms. At a hospital, I can help you find the right department and communicate at reception. For the Jobcenter or immigration office (Ausländerbehörde), we can review the appointment letter and prepare your questions before we go.

Paperwork & applications

If you received a letter from the Jobcenter or immigration office, we can go through what it asks for, note any deadline, and organise the documents listed in the letter.

Internet, electricity & phones

Before you sign up or switch, we can go through the monthly price, minimum term and cancellation conditions for an internet, electricity or mobile phone offer.

Areas I serve

Accompaniment and in-person visits are available only within these cities, with the place and time agreed in advance.

Choose your city in the request

Keep it simple

How it works

Start with the service, city and language you need. If you already have an appointment, tell me its date.

1

Tell me what you need

Fill in the form and review the message before opening WhatsApp. You can save a reference number with your request.

2

We clarify the details

We review the task, language and paperwork, and agree on the cost before starting.

3

We plan the next step

For in-person support, we agree on where to meet and confirm the time after we’ve agreed on the service and cost.

Appointment preparation

My Visit

Put your appointment or visit details, a short checklist and three useful German phrases on one card.

Your appointment or visit details

Your details stay on this device while you prepare the card. Use it as a general guide alongside any instructions you received for your appointment or visit.

Your card will appear here

Choose an appointment type and city, then add any other details you have.

Start here

Prepare your request

Put your appointment or paperwork details into one message. Review it, then open WhatsApp to send it.

A short explanation is enough to start.
Please leave out ID numbers, bank details and health information.

Chat on WhatsApp +49 1525 5629117

Your request

One step at a time
Your preferred date needs to be agreed and confirmed later.

Reviewing a request does not send it or confirm an appointment.

Privacy notice

Before you start

Common questions

Which languages are available?

Arabic, English and Turkish, with German support for simple matters only. Please explain your topic and the language you need so we can check whether the support is suitable.

Can you accompany me outside these cities?

Accompaniment and in-person visits are limited to Essen, Dortmund, Mülheim an der Ruhr, Duisburg, Oberhausen and Düsseldorf.

How are the cost and appointment agreed?

Once the service, city and time needed are clear, we agree on the cost and details before confirming the appointment and starting.

What should I prepare before getting in touch?

A short description of the service, city and language, plus the date if you already have an appointment. We can discuss which documents are needed later, depending on your request.

Your request is ready to review.

Opening WhatsApp passes your request text to WhatsApp. I receive your message only after you tap Send there.


    
    
Continue on WhatsApp